We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Create a folder
(Smartsheet) when a new contact added in Freshdesk
2
Create a folder
(Smartsheet) when a new ticket event occurs in Freshdesk
3
Create a folder
(Smartsheet) when a ticket status changed in Freshdesk
4
Create a folder
(Smartsheet) when a new contact is created in Freshdesk
5
Make an api call
(Smartsheet) when a new contact added in Freshdesk
6
Make an api call
(Smartsheet) when a new ticket event occurs in Freshdesk
7
Make an api call
(Smartsheet) when a ticket status changed in Freshdesk
8
Make an api call
(Smartsheet) when a new contact is created in Freshdesk
9
Create a comment
(Smartsheet) when a new contact added in Freshdesk
10
Create a comment
(Smartsheet) when a new ticket event occurs in Freshdesk
11
Create a comment
(Smartsheet) when a ticket status changed in Freshdesk
12
Create a comment
(Smartsheet) when a new contact is created in Freshdesk
13
Create a user
(Smartsheet) when a new contact added in Freshdesk
14
Create a user
(Smartsheet) when a new ticket event occurs in Freshdesk
15
Create a user
(Smartsheet) when a ticket status changed in Freshdesk
16
Create a user
(Smartsheet) when a new contact is created in Freshdesk